WEBSITE MAINTENANCE & SUPPORT SERVICES
Your website is your public image and perception matters greatly. Your organization’s online credibility can be impacted by outdated content, broken links, security concerns and a myriad of functions the modern consumer has come to expect. Our website maintenance and website support services can provide you with ongoing, reliable and affordable website solutions, delivered in a timely and professional manner. Whether you're a small, home-based business or a larger, corporate or government organisation, we can respond to your requirements and provide you with the support you need.
Affordable Web Maintenance
We work on your team to ensure your website remains current and functional without stealing your wallet!
Website Maintenance should not be optional! Let us make your website changes you need as often as you like. Getting started is fast, simple, and secure.
DEDICATED ACCOUNT MANAGER
BEST OF BREED TECH RESOURCESWe hire technically skilled and proven web developers. All of our clients are assigned a dedicated account manager who is available to you via email or phone for taking your requests. We have a commitment to a two business day turnaround on any task two hours or less, and we usually get those tasks done same day.
U.S.A BASED SUPPORT
PROACTIVE SYSTEMS MONITORING & SECURITYWe monitor your website for optimal performance. When critical in nature – such as a security patch or a version update – this work is done immediately and billed to your account. Non-critical items are presented as a ticket for your approval prior to work being completed.
ADAPTIVE AGILE METHODOLOGIES
VERSITILE WEBSITE PLATFORMSWe’ve vetted out our team so that you don’t have to worry about the level of knowledge or capability. We have experience with many of the common content management systems including Joomla and WordPress. Should you have a unique maintenance need, we can most likely meet it.
Simple pricing for Every Project!
Whether you need occasional updates or daily updates, we have a plan designed for you!
We offer flexible pricing models so you're never locked into any contracts. All plans are billed monthly so you are free to upgrade, downgrade or cancel your plan at any time.
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$325/quarter # of Update Requests:
1 Update per quarter
Unlimited changes up to 4 hrs Update Turnaround:
5-7 Business Days Maintenance & Security:
Weekly Monitoring MAJ Technical Support:
Mon-Friday / Call or Email -
$195/month # of Update Requests:
1 Update per month
Unlimited changes up to 3 hrs Update Turnaround:
3-5 Business Days Maintenance & Security:
Weekly Monitoring MAJ Technical Support:
Mon-Friday / Call or Email -
$130/month # Update of Requests:
2 Updates per month
Unlimited changes up to 2 hrs Update Turnaround:
3 Business Days Maintenance & Security:
Weekly Monitoring MAJ Technical Support:
Mon-Friday / Call or Email -
$65/month # of Update Requests:
4 Updates per month
Unlimited changes up to 1 hr Update Turnaround:
3 Business Days Maintenance & Security:
Weekly Monitoring MAJ Technical Support:
Mon-Friday / Call or Email
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Bells & Whistles Included
Our website maintenance service team will work with you to keep your website as professional as you are!
Our website maintenance & support services can be used for simple website updates such as changing text or images on a web page, to more comprehensive website maintenance such as new pages or new functionality for your website, or anything else you might need in the day to day running of your website.
CONTENT & IMAGE UPDATES
ENSURING CONTENT STAYS UP-TO-DATE & RELEVANTOur highly advanced Web Maintenance & Support Team is made up of “full-stack” developers who are highly proficient in working with both back-end and front-end technologies. Our team will ensure that your content is masterfully formatted every time for maximum readability and a great user experience.
SOFTWARE UPDATES & SECURITY
KEEPING YOUR SITE RUNNING SMOOTHLYTeam MAJ will focus on maintaining the integrity of your website so you can focus on growing your business! We will make sure that your site is taking full advantage of the latest software versions to prevent common hacking attempts and keep your data secure.
WEB DESIGN & ADDITIONS
IMPLEMENTING UI IMPROVEMENTS & FEATURE ADDITIONSIn addition to making updates to content and images, our team of web developers can incorporate new features, plug-ins and functions as well as design and develop additional web papes to your site when needed.
SEARCH ENGINE OPTIMIZED (SEO)
MAKING YOUR ONLINE PRESENCE EASILY FOUNDWe'll make it easy for visitors to find your online presence by implementing industry's best SEO practices. We can target new keywords, adjust titles, descriptions, and more. If advanced SEO is required we are happy to present you with recommended options.
WEBSITE BACKUPS WITH REVISIONS
ENSURING YOUR INVESTMENT STAYS SAFE & SECUREOn a weekly basis, our team of experts will perform a comprehensive backup of your entire website. Your database and all of your files will be saved and securly stored offsite and all backups will be held for 30 days with revisions so if necessary, you can roll back to the previously saved version.
EXCEPTIONAL TECHNICAL SUPPORT
EMAIL SUPPORT 24 HOURS A DAY, 7 DAYS A WEEKMAJ Solutions is dedicated to providing a 'personal touch' customer experience. To provide the best service possible, we've implemented a 24 hour support response time policy (we usually reply within 20 mins). You'll never have to wait hours for a simple response by our support staff.
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SECURED WEB SERVER (AWS) +
By purchasing a website hosting package, you're basically buying space on one of our Amazon Web Services (AWS) servers. It’s similar to the space on a computer’s hard drive, but the server allows your website’s files to be accessed from anywhere. MAJ Solutions stores your site on one of our servers and assigns it a unique DNS.
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WEEKLY SECURITY MONITORING & BACKUPS +
It’s hard to believe anyone would want to harm your website, but they do. Thankfully, our security team is on the job 24/7 to meticulously monitor, thwart suspicious activity and deflect DDoS attacks. We perform weekly website security monitoring and backups to prevent hacking and other cyber security threats.
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SOFTWARE UPDATES +
Many people who run relatively small and obscure websites doubt that they could be victim of an attack. However, given that many attacks are automated, just being on the web makes you vulnerable. As time passes or languages (such as PHP or ASP) change, software may become vulnerable to malicious attackers. MAJ Solutions stays on top of all software updates to prevent any hacking.
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BUG FIXES & PERFORMANCE IMPROVEMENTS +
Our team will ensure that all your site continues to run efficiently by performing regular bug fixes. They updates contain more efficient code and features which may enable your website to run faster while putting less strain on your web server and help you to minimize bandwidth. Perhaps this isn’t an issue now, but as your website grows, you will see why efficiency is extremely important.
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